Refund Policy

Last Updated: 22 June, 2026

Welcome to EzyCart. Please read our Refund Policy carefully before making a purchase.

1. Digital Product & Service

The products and services offered on this website are digital in nature, including but not limited to CRM access, software subscriptions, digital accounts, and related services. Since access is delivered digitally and can be used immediately after activation, all sales are generally considered final.

2. No Refunds After Account Delivery

Once your CRM account, software access, login credentials, or any digital service has been created and delivered, we are unable to offer refunds, cancellations, or exchanges.

3. Eligible Refund Situations

A refund may be considered only in the following circumstances:

• Duplicate payment made by the customer.
• Payment was successfully charged but the service was not delivered within the promised timeframe.
• Technical issues on our side prevent account creation and cannot be resolved within a reasonable period.
• An incorrect amount was charged due to a billing error.

4. Non-Refundable Situations

Refunds will not be issued for:

• Change of mind after purchase.
• Failure to use the service.
• Lack of technical knowledge or training.
• Business performance expectations not being met.
• Violation of our Terms & Conditions.
• Suspension or termination due to misuse of the platform.
• Failure to read product descriptions before purchasing.

5. Account Renewal Fees

Renewal fees, including promotional offers such as special renewal pricing, are non-refundable once the renewal has been processed and the account remains active.

6. Refund Request Process

If you believe you qualify for a refund, please contact our support team within 7 days of your purchase and provide:

• Full Name
• Order Number
• Registered Email Address
• Payment Proof
• Reason for Refund Request

Support Contact:

Email: support@theezycart.store
WhatsApp: +92 347 2904399

7. Processing Time

Approved refunds will be processed within 7–14 business days using the original payment method whenever possible.

8. Chargebacks

Customers are encouraged to contact us before initiating a chargeback or payment dispute. Filing fraudulent chargebacks after receiving digital access may result in immediate account suspension and legal action where applicable.

9. Contact Information

If you have any questions regarding this Refund Policy, please contact us:

EzyCart
Address: NKE-77, Bashir Village, Shanti Nagar, Gulshan-e-Iqbal, Karachi East, Pakistan
Email: support@theezycart.store
Customer Service: +92 347 9204399

By purchasing from our website, you acknowledge that you have read, understood, and agreed to this Refund Policy.